Welcome to [www.cbllighting.com]. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, share, and protect your information when you use our website and services.
1. Information We Collect
We may collect personal information from you, such as your name, email address, phone number, shipping address, and payment details when you make a purchase, sign up for our newsletter, or contact our customer service team.
1.2 Automatic Information:
We automatically collect certain information about your visit to our website, including your IP address, browser type, operating system, referral source, pages viewed, and the dates/times of your visits.
1.3 Cookies:
We use cookies and similar technologies to enhance your browsing experience, understand your preferences, and provide personalized content. You can adjust your cookie settings in your browser at any time.
2. How We Use Your Information
2.1 Order Processing:
We use your personal information to process and fulfill your orders, including shipping and handling, and to communicate with you about your order.
2.2 Customer Service:
Your information helps us respond to your customer service inquiries, resolve issues, and provide support.
2.3 Marketing:
With your consent, we may use your email address to send you promotional offers, newsletters, and other marketing communications. You can opt out of these communications at any time.
2.4 Analytics:
We analyze the information we collect to improve our website, understand user behavior, and enhance our products and services.
3. Sharing Your Information
3.1 Third-Party Service Providers:
We may share your information with third-party service providers who assist us with payment processing, order fulfillment, marketing, and website analytics. These providers are obligated to protect your information and use it only for the services they provide.
3.2 Legal Obligations:
We may disclose your information if required by law or in response to legal processes, to protect our rights, or to comply with a judicial proceeding, court order, or legal process.
4. How We Protect Your Information
4.1 Data Security:
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. This includes encryption, firewalls, and secure server environments.
4.2 Data Retention:
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
5. Your Rights
5.1 Access and Correction:
You have the right to access the personal information we hold about you and request corrections if it is inaccurate or incomplete.
5.2 Deletion:
You may request the deletion of your personal information, subject to certain legal exceptions.
5.3 Restriction:
You may request that we restrict the processing of your personal information under certain circumstances.
6. Children’s Privacy
We do not knowingly collect personal information from children under the age of 13. If we become aware that we have collected such information, we will take steps to delete it.
7. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. The updated policy will be posted on this page with the effective date. We encourage you to review this policy periodically.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at:
Email: [yelo0909@outlook.com]
Address: [No.3 Zhihe 3rd Street,Zhongshan City]
9. Legal Basis
Our legal basis for processing your personal information may include your consent, the necessity to perform a contract with you, compliance with legal obligations, and our legitimate interests in improving our services and marketing efforts.
Thank you for trusting [radar] with your personal information.